We get your CO₂ laser back online.
(without wasting money on random parts)
Your laser stopped firing, power dropped, or the controller throws errors. We troubleshoot live via Zoom and guide you step-by-step — including Ruida/Trocen setup and full RDWorks training.
- Pay per session
- Guided multimeter testing
- Clear next steps
See what a session looks like
Live camera + guided testing. We troubleshoot like we’re right next to the machine.
Common emergencies we solve
Whether it’s a dead tube, controller glitch, or bad cuts, we’ve seen it before.
Trusted by shops that can’t afford downtime.
Replace with real logos later.
How it works
From booking to fix in three simple steps.
Book & pay
Choose a time that works for you and secure your session online.
Join Zoom
Connect via video so we can see your machine and guide you in real time.
Fix or diagnose
We walk you through the repair or give you a clear next-step plan.
Why this beats guesswork
Stop throwing money at parts you don’t need.
Confirm before you spend
Know exactly what’s broken before ordering expensive replacement parts.
Reduce downtime
Same-day sessions mean your laser is back cutting sooner, not weeks from now.
Clear shopping list if parts needed
We’ll tell you exactly which parts to order, with links where possible.
Transparent pricing
No subscriptions. No hidden fees. Just expert help when you need it.
Remote troubleshooting
$120–150 / hour
Most issues diagnosed in one session
Book a paid Zoom session →✓ Good fit
- CO₂ laser cutters & engravers (40W–300W)
- Non-metal cutting/engraving + thin metal cutting (where supported)
- Ruida & Trocen controllers
- RDWorks / LightBurn users (we can teach RDWorks too)
- Basic electrical comfort (or willingness to learn)
- Smartphone or webcam for video
✗ Not a fit
- Fiber or diode lasers
- Industrial machines requiring on-site service
- Software-only issues (better handled by the software vendor)